Why can't I make a purchase?

Sometimes the app stores may cancel an order or place a hold on a purchase for security reasons.

When an order is cancelled, it can take some time for the credit to go back to your account.

Tymedia is not able to expedite any orders because credit card processing is done by the app store.

If you're getting an error message when trying to make a purchase, try the following:

  • Purchasing in smaller increments
  • Purchasing a gift card

For more information please contact your app store. 

How did we do?

I didn't get my order!